Delete Your LeafDoc AI Account

This page explains how to delete your LeafDoc account, what data is removed, and what stays on your phone. It meets Google Play’s account-deletion requirements and your rights under GDPR, PIPEDA and CCPA/CPRA.

1. Do You Have an Account?

2. What Gets Deleted vs Retained

2.1 Deleted From Our Servers

• Sign-in record — Google email, user ID (Firebase Authentication).
• Profile — name, country, language, bio, scan counts.
• Community content — your posts, photos, answers and likes.
• Friends and chats — friend connections, friend requests, your chat messages and chat photos.
• Block list — users you blocked.
• Scan usage — your monthly AI scan counter and rewarded-video extra scans.

2.2 Data on Your Phone (You Control)

• Scan history and scan photos — never uploaded. Delete them in History → Clear all or by uninstalling the app.
• My Crops, reminders, settings and cached prices — removed when you uninstall or clear the app’s storage (Settings > Apps > LeafDoc > Storage > Clear storage).

2.3 Data That May Be Kept

• Reports about abusive content — kept up to 90 days for safety, then deleted.
• Data we must keep by law — only if required, and only as long as required.
• Ad data held by Google AdMob — managed by Google; you can reset your Advertising ID in your phone settings.
• Crash reports — kept up to 90 days by Firebase Crashlytics, then deleted automatically. They contain no name or email.
• AI result reports you sent (“Report this AI result”) — kept up to 12 months to improve the app; they contain no photo or location.
• Subscription and payment records — kept by Google Play and our subscription provider (RevenueCat) as required for billing, tax and accounting. Deleting your account does not cancel a Premium subscription — cancel it in Google Play first.
• Guest (no sign-in) IDs — anonymous IDs used to count free scans are deleted automatically after 30 days without use.

2a. Delete Some Data Without Deleting Your Account

You can remove specific data and keep using LeafDoc:

• A community post — open the post, tap ⋮ → Delete post. Its photo, likes and answers are removed from our servers.
• Your likes — tap the 👍 button again on a post to remove your like.
• Scan history and scan photos — stored only on your phone: History → delete one scan (swipe left) or Delete all scans.
• Crash reports — stop sending them in Profile → turn off Send crash reports.
• Location — turn off location for LeafDoc in your phone settings; you can still choose your country by hand.
• Anything else (for example an answer, your name or profile details) — email support@webnovahub.ca from your Google account email and say what to delete. We reply within 48 hours and complete the request within 30 days.

3. How to Delete Your Account

4. Retention Timeline

5. Delete Only Some Data

You don’t have to delete your whole account. In the app you can delete single scans in History, delete your own posts, unfriend or block users, and edit your profile. For anything else, email us.

6. Contact